Live Chat Issues

Incident Report for Orlo

Resolved

This incident has been resolved.

Posted Oct 31, 2023 - 08:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 30, 2023 - 19:31 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 30, 2023 - 19:31 UTC

Investigating

We are currently investigating an issue with our Live Chat widget that is preventing users from assigning or resolving new live chats.

Posted Oct 30, 2023 - 17:58 UTC

This incident affected: Live Chat.