All Systems Operational
Orlo Application ? Operational
90 days ago
100.0 % uptime
Today
Other Providers Operational
Google Cloud Platform Google Kubernetes Engine Operational
AWS ec2-eu-west-2 Operational
AWS s3-eu-west-2 Operational
Twilio PROGRAMMABLE CHAT Operational
Twilio REST API Operational
Twilio SMS Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Compute Engine Operational
AWS cloudfront Operational
Live Chat ? Operational
Link Shortening Service ? Operational
Social Networks ? Operational
Mobile Application ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 4, 2022

No incidents reported today.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022
Resolved - This incident has been resolved.
Sep 25, 11:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 10:53 UTC
Investigating - We’re currently aware of an issue affecting Live Chat where screens are slow to load. It appears the issue is caused by problems with the Google Cloud Platform (GCP). We have logged this with GCP and we’ll continue to monitor the situation and update you when this issue has been resolved.
Sep 24, 15:38 UTC
Sep 24, 2022
Sep 23, 2022
Resolved - The incident where scheduled posts went live up to 24 hours early has now been resolved.

An email will be sent out to your Orlo Admins shortly.

We appreciate the impact of this issue and we apologise.

What happened?
Whilst making a change in the platform, a mistake was made which led to posts scheduled to be published between 16:08 on the 22nd of September 2022, and 16:08 on the 23rd of September 2022, being posted prematurely.

How was the issue resolved?
As soon as the issue was noticed, the mistake was corrected and we took steps to prevent any further scheduled posts from being published.

How will this be prevented in future?
We've made changes to both the tech underpinning our platform and our development processes to ensure this doesn't happen again.

Sep 23, 11:23 UTC
Monitoring - A fix has been implemented and we will continue to monitor the results. We apologise for any inconvenience this has caused.
Sep 23, 08:06 UTC
Investigating - We're currently investigating a potential issue within the platform, where content that was scheduled to go live between 16:08 on the evening of the 22nd of September, and 16:08 on the 23rd of September, may have gone live.

We are currently investigating this and will follow up with an update shortly.

Sep 22, 18:34 UTC
Sep 22, 2022
Resolved - This delay has now been resolved. Our apologies for any inconvenience caused.
Sep 22, 17:32 UTC
Investigating - We are currently aware of a delay in the inbox and outbox and are investigating the cause. Update to follow.
Sep 22, 17:02 UTC
Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.